Patients’ rights

The right to co-decision includes:

• the right to be informed and
• the right to accept or reject a specific diagnostic or therapeutic procedure.

These rights may be limited only in exceptional cases when justified by your medical condition.

You have the right to be fully informed in an understandable and accessible manner about:

• your health condition,
• recommended examinations and interventions, advantages, and risks of performing them or not performing them, and the planned dates for their performance,
• treatment outcome,
• your right to decide on the recommended procedures,
• the further course of health care provision
• the recommended way of life and
• your rights based on health insurance.

These notifications will be given to you, at your oral or written request, by the doctor who directly provides your health service. You always have the right to ask for a second expert opinion on your health condition, which must be provided at your oral or written request by a doctor with the appropriate specialization, who did not directly provide you with a specific health service.

It is your right to be informed before each procedure about the names and qualifications of the staff who directly provide you with a health service, and to be informed after each procedure about the success or failure and results of the procedure, as well as the reasons for any differences in results from those expected.

It is your right to refuse to receive a written and signed statement informing you of the nature of your health condition and the expected outcome of the proposed and/or taken procedures and measures.

If you have full legal capacity, you cannot waive the right to be informed in cases where you must be aware of the nature of your illness, so as not to endanger the health of others, but you have the right, in writing or in any other credible way, to designate a person to be notified instead of you.

It is your right to be informed even in cases where your consent is not a condition for starting therapy (e.g. in an emergency).

The legal representative/guardian has the right to be informed about a patient with impaired reasoning ability, in accordance with age, i.e. with physical, mental and psychological condition.

It is your right to accept or refuse a particular diagnostic or therapeutic procedure, except in the case of urgent medical intervention, the failure of which would endanger life and health or cause permanent damage to your health or to health of other persons. You express your acceptance of a particular diagnostic or therapeutic procedure by signing the consent form.

A blind person, a deaf person who cannot read, a mute person who cannot write, and a deaf-blind person, accepts a particular diagnostic or therapeutic procedure by a statement in the form of a notarial deed or by a statement made before two witnesses about the appointment of a person with full legal capacity who will accept or refuse such a procedure on their behalf.

For an unconscious patient, a patient with a severe mental disorder and a legally incompetent or minor patient, except in the case of immediate medical intervention, the consent to accept the diagnostic or therapeutic procedure shall be signed by his/her legal representative/guardian, who may withdraw the given consent at any time by signing a statement of refusal of the procedure in the interest of the patient. If the interests of the patient and his/her legal representative/guardian are in conflict, it is the duty of the doctor to immediately inform the competent social welfare centre.

If, due to an urgent situation, the consent of the legal representative/guardian cannot be obtained, the patient will undergo a diagnostic or therapeutic procedure only in the event that failure to undertake the procedure would directly endanger his or someone else’s life or threaten him or others with serious and imminent danger of serious damage to health. The procedure can be carried out without the consent of the patient’s legal representative/guardian only for the duration of the said danger.

If you participate in scientific research, it is your right to receive precise and understandable written information about the nature, importance, consequences and risks of the research and to give a signed consent to participate in the research. You also have the right to consent to participate in medical classes.

For a legally incapacitated or minor patient, the consent is given by his/her legal representative/guardian, who may withdraw the consent at any time in the interest of the patient.

A procedure aimed at changing the human genome may only be undertaken for preventive, diagnostic or therapeutic purposes provided that the aim of the change is not to introduce any modifications in the genome of the patient’s descendant. Tests that indicate genetic diseases or serve to identify the patient, as the carrier of the gene responsible for the disease or to detect genetic disposition or susceptibility to the disease, may only be performed for health purposes or for scientific research related to health purposes and with appropriate genetic counselling.

You have the right to obtain access to all medical documentation related to the diagnosis and treatment of your disease and to request a copy of the medical documentation at your own expense.

In the event of the patient’s death, if the patient has not explicitly forbidden it during his/her life, the right to inspect and request a copy of the medical documentation shall be exercised by a spouse or extramarital partner, an adult child, a parent, an adult sibling and a legal representative/guardian. Objection to the inspection of medical records is given by the patient in a written statement solemnized by a notary public.

It is your right to ensure the confidentiality of information relating to the state of your health and to give a written statement about the persons who may be informed of your admission to Specialty Hospital Medico as well as your state of health. You may designate in writing the persons to whom you prohibit providing this information.

During your stay at Specialty Hospital Medico, you have the right to receive visitors in accordance with the house rules and the right to prohibit visits to a particular person or persons.

It is your right to leave Specialty Hospital Medico at will, except in cases where it would harm your health and health or the safety of others. You must give a written statement or oral statement about your intention to leave Specialty Hospital Medico before two witnesses present at the same time who sign a statement about your intention to leave the institution.

The doctor is obliged to enter the data on the arbitrary leaving of the institution without notice in the patient’s medical records. If the patient’s state of health so requires, the doctor is obliged to inform the person authorized by the patient that they can be informed about leaving the institution without notice. If the patient is incapable of reasoning, i.e. a minor, the doctor is obliged to inform his/her legal representative/guardian.

During examination or treatment, and especially during the provision of personal care, you have the right to conditions that ensure privacy.

Your right to compensation is in accordance with the general regulations of the mandatory law. If you believe that you have been harmed in the provision of healthcare, you will be able to claim it by filing a lawsuit with the competent court. Before filing a lawsuit, please inform the Management Board of the claim for damages in order to try to resolve the dispute amicably.

Your other rights are protection against abuse, neglect and harassment, the right to effective pain control, the right to provide care in a safe environment, the right to pre-appointed requests, and the right to file a n objection or complaint with the institution’s management and/or competent authorities.

If you are dissatisfied with the care and services provided in our institution, you or your family or your legal representative or guardian should contact the doctor who is responsible for your care or in accordance with the Notice on how to submit a complaint that you will find in the institution.